Solution
Website maintenance
Keep your site healthy after launch. We provide a scoped maintenance retainer for updates, uptime awareness, dependency care and small agreed changes — not an open cheque for endless work.
Launched sites quietly drift into risk
Unused plugins, expired certificates, broken forms and ignored dependency updates accumulate until something breaks on a Friday afternoon.
A predictable care plan
We define hours or tickets per month, monitor what matters, apply security and dependency updates in a controlled window and handle small content or fix requests within the agreed bucket.
What's included
- Dependency and security update cadence
- Uptime / availability checks as agreed
- Broken-link and form smoke checks
- Backup verification where we manage hosting touchpoints
- Small content and CSS fixes within monthly scope
- Monthly summary of what changed
Benefits
Someone watching the basics after launch
Updates applied with a rollback mindset
Small changes without starting a full project each time
Clear boundaries so priorities stay honest
Process
- Baseline audit of your stack
- Agree monthly hours / ticket model
- Onboard monitoring and access
- Steady monthly care with change log
Integrations
- Your hosting or Vercel / similar deploy pipeline
- Error or uptime monitors you already use
- CMS or repo access with least privilege
Security & privacy
- Prompt attention to known dependency CVEs in scope
- Access via individual credentials — not shared passwords in chat
- Change windows that avoid silent Friday megadeploys when possible
- No “hack-proof” promises — defence in layers, not slogans
Who it is for
- Businesses that shipped a site and need ongoing care
- Teams without an in-house web developer
- Stores that need careful update windows
Not included
- Unlimited redesigns, new page builds or feature projects
- Emergency work beyond fair-use response windows
- Guaranteed zero downtime or invulnerable security
- Content marketing production retainers unless added
Optional extensions
- Conversion optimisation sprints
- Technical support for incidents outside the site
- Larger feature projects scoped separately
Frequently asked questions
- Is maintenance unlimited?
- No. Plans include a defined monthly capacity. Larger work is quoted as a project so your site’s roadmap stays transparent.
- What happens if we exceed hours?
- We pause non-urgent items or propose a top-up / project quote. Critical production fixes are handled according to your plan’s response terms.
- Do you also write all our content?
- Small copy tweaks can fit in scope. Full content programmes need a separate agreement.
Related solutions
Interested in this solution?
Get in touch or request a no-obligation quote. We help you choose the right approach for your situation.