Terms and conditions

These terms and conditions apply to all services and products offered by VDB Digital Software through the website, shop or custom agreements.

Company details

VDB Digital Software
Molendijk 29
3286 BE Klaaswaal, Netherlands
KvK: 99981440
BTW: NL005423221B29
Telefoon: 06 286 00 727
Zakelijk e-mail: algemeen@vdbdigital.nl
Support: support@vdbdigital.nl
Privacy: privacy@vdbdigital.nl

Scope of these terms

These terms primarily cover business-to-business services and digital products. Where mandatory consumer law applies to a consumer purchase, those statutory rights prevail over conflicting clauses.

Complaints

Complaints about services or products can be sent to algemeen@vdbdigital.nl. We aim to acknowledge complaints within five business days and resolve them within a reasonable period. Escalation to the competent Dutch court remains available where required by law.

Offer and agreement

Quotes and shop offers are non-binding until acceptance and payment, or for custom work until written confirmation of the agreement. Obvious errors in price or description do not bind us.

Orders and payment

Shop orders are processed after successful payment via Mollie. Prices are shown inclusive or exclusive of VAT as indicated on the product page. Subscriptions are invoiced periodically according to the selected billing frequency.

Recurring subscriptions

For recurring Care subscriptions, the first Mollie payment authorizes future recurring collections at the billing frequency shown before checkout. The subscription continues until it is ended. Cancellation can be requested through support or the contact channels published on this website. Mandatory consumer rights remain unaffected where they apply.

Delivery

Delivery times are indicative and confirmed per product or project. Digital services begin after payment or according to the agreed schedule.

Intellectual property

Design, code and documentation remain the property of VDB Digital or licensors, unless otherwise agreed in writing. Clients receive a right of use for the intended purpose.

Liability

Our liability is limited to the amount paid for the relevant assignment or order, to the extent permitted by mandatory law. Indirect damage is excluded where legally permitted.

Applicable law

These terms are governed by Dutch law. Disputes are submitted to the competent court in the Netherlands, without prejudice to mandatory consumer protection.

Last updated: 2026-07-24